Policies, Terms & Conditions

Terms of Use

All clothing is secondhand unless otherwise indicated, and is purchased and used at the consumer’s own risk. Reasonable efforts will have been undertaken to ensure the cleanliness and safety of each garment. Recalls by manufacturer are not the responsibility of Phoenix Preworn. We encourage customers to inspect items carefully and to stay informed of publicly available recall information.

Payment processing is done by 3rd parties PayPal and Stripe, and any privacy or financial concerns where payments/refunds are concerned are ultimately their responsibility. 

Privacy Policy

We will collect your information solely for the purpose of fulfilling and shipping your order, keeping you informed of relevant changes, and for marketing purposes (only with your permission, which you can withdraw at any time by unsubscribing to our emails).